Secure. Automate. Grow.
Industries
Hospitals, clinic chains, diagnostics labs, health-tech platforms, pharma and medical device companies. One page that shows what you run, and what NPLUS Global provides to secure it, automate it and grow it.
At a glance
Two examples from each of our three service areas. Each area has its own full diagram on its page.
Matching numbers show each pair. Select a service to see what it includes. Full detail is in the table below.
Healthcare: A hospital, clinic, health-tech or life sciences company
Three service areas that work on the same systems.
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Result
What we provide
Each card lists what you run and what we provide for it. Open the full page for the detail.
Cybersecurity
Healthcare holds the most sensitive data there is and cannot afford downtime. We secure the systems that patient care, billing and research depend on.
AI & Automation
Front desks, billing teams and care coordinators spend hours on calls, forms and payer paperwork. AI agents take the routine work so staff spend more time with patients.
MarTech
Turn searches and referrals into booked appointments, keep patients informed, and see which channels bring revenue. For B2B health data and outreach, see NPLUS HealthIQ.
Who it's for
Why it matters
Cybersecurity. Health records sell for more than card numbers, and ransomware that stops a hospital puts patients at risk. Many devices run old software that cannot be patched quickly. Clinicians share workstations and need fast access, so weak logins are common. Regulators, insurers and hospital customers now ask for proof of security before they sign or renew.
AI agents. Patients expect quick answers about appointments, costs and reports, often outside office hours. Billing teams chase claims and prior authorisations by hand, and denied claims delay revenue. Staff shortages make this worse. Agents answer consistently from approved content and prepare paperwork, while clinicians and billing staff keep every decision.
Websites, portals & MarTech. Patients compare providers online, and slow or confusing websites send them elsewhere. Referrals from doctors often have no follow-up. Healthcare marketing must also respect privacy rules on tracking and messaging. When the website, CRM and follow-up work together, more enquiries become appointments and you can prove which channels work.
FAQ
Yes. We carry out the security risk analysis HIPAA requires, map where protected health information lives, and help you close gaps in safeguards, policies and vendor agreements. We give practical guidance, not legal advice, and can work alongside your counsel.
HIPAA applies when you handle protected health information for US covered entities, for example as a vendor to US hospitals. India's DPDP Act applies to personal data you process in India. Many health-tech companies need both, and we plan one set of controls that serves both.
No. Agents answer administrative questions from approved content, such as timings, preparation instructions and billing, and pass anything clinical to staff. We design the boundaries with your medical and compliance teams.
We keep patient data in your environment where possible, use providers that sign appropriate agreements (such as a business associate agreement for US HIPAA data), limit what each agent can see, and log every action.
It can be. Pixels on pages about conditions or bookings may share health information with ad platforms. We set up analytics and conversion tracking that avoids sending sensitive data, and we document the approach for your compliance team.
NPLUS HealthIQ is our healthcare data business. It provides verified US physician, hospital and healthcare decision-maker data for B2B marketing. NPLUS Global builds the websites, CRM and campaigns that use it.
Yes. Most clients start with one: the area with the most urgent problem. The three areas are designed to work together, so you can add the others later without redoing work.
Serving clients across the USA and India
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